CourseMega com Udemy - Understanding the Basics of Great Customer Experiences

1. ~Get Your Files Here !/1. Pre-course Content/1. Introduction to the Course.mp439.42MB
2. ~Get Your Files Here !/1. Pre-course Content/2. Active Learning.mp428.5MB
3. ~Get Your Files Here !/1. Pre-course Content/3. The Senteo Learning Experience.mp427.44MB
4. ~Get Your Files Here !/10. How Customers Experience All Five Elements/1. How Customers Experience All Five Elements.mp467.95MB
5. ~Get Your Files Here !/12. Course Wrapping and Q&A/1. Team & Corporate Learning.mp453.58MB
6. ~Get Your Files Here !/12. Course Wrapping and Q&A/2. Customer Experience Certification Courses.mp4110.81MB
7. ~Get Your Files Here !/2. Introduction to Understanding the Basics of Great Customer Experiences/1. The Progression of the Economic Value and The Experience Economy - Part 1.mp4302.08MB
8. ~Get Your Files Here !/2. Introduction to Understanding the Basics of Great Customer Experiences/2. The Progression of the Economic Value and The Experience Economy - Part 2.mp4193.03MB
9. ~Get Your Files Here !/3. The Five Elements Affecting the Quality of Great Customer Experiences/1. The Five Elements Affecting the Quality of Customer Experiences.mp450.63MB
10. ~Get Your Files Here !/5. Brand - Do your Customers Identify with Your Brand/1. Brand - Do your Customers Identify with your Brand.mp4126.38MB
11. ~Get Your Files Here !/6. Communications - Is Your Message Being Heard/1. Communications - Is your Message Being Heard.mp4209.14MB
12. ~Get Your Files Here !/7. Environment - Do Customers Feel Good in Your Environment/1. Environment - Do Customers Feel Good in your Environment.mp4126.15MB
13. ~Get Your Files Here !/8. Offering - Does Your Offering Bring Value to Your Customers/1. Offering - Does Your Offering Bring Value to Customers.mp498.36MB
14. ~Get Your Files Here !/9. Culture - Are Your Employees Genuinely Interested in Your Customers/1. Culture - Are Your Employees Genuinely Interested in Your Customers.mp4151.82MB